At Aerofilm Systems we want to protect your investment as good as possible. That is why we offer a range of services to ensure that your air caster transportation device is kept in optimum condition. We have many systems on the market that have been operational since its inception. Our experienced technical staff is available for all your questions in the field of air caster transport. Customer satisfaction is our top priority!
ON SITE SERVICES
After delivery of your air caster transporter, we carry out the on-site commissioning to ensure that the device is correctly configured. This means that the device is tailored to your specific situation and that your employees are also trained in the use of the transport. We deliver the highest quality of preventative and reactive maintenance on location to minimize the downtime and keep your systems running. We offer different types of maintenance contracts that meet your needs.
Despite the maintenance you are offered, you may need our immediate assistance. In these cases our support department is available to support you. Make sure you have the serial number of your air caster transporter at hand so that we can help you as quickly as possible.
Spare parts are crucial in production processes. In our transportation devices we make use of Commercial Off The Shelf products from the biggest quality brands available. Because of their worldwide presence, spare parts can be delivered to your company very rapidly. Next to that we also have the critical engineered parts in stock at our production facility in Eindhoven. These are also ready to be sent to your premises.
Because we often deal with heavy loads, it is very important that your staff is well trained to work safely. We provide trainings on-site or at one of our sales- or distributors offices.
REFURBISHMENT AND MODIFICATION
We also provide the service to update your current air caster transportation device to today’s standards. We can refurbish or modify both Aerofilm Systems transporters as well as our competitor’s devices. It can be very beneficial to modify your equipment to Aerofilm Systems air casters.